Returns & Exchanges
We want you to be completely satisfied with your Venroy purchase, which is why we offer a 21-day return window for all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Affix Shipping Label
Download and print your prepaid shipping label from the portal and attach it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing